Returns & Exchange Policy:
Pure Nature by Shivani does not entertain returns after the order is successfully placed and payment is made by the buyer. Buyers are requested to place the order only if they agree with this term.
Pure Nature by Shivani will accept the exchange of our products purchased through www.purenaturebyshivani.com, subject to the terms and conditions mentioned below…
For approved returns/exchanges, the replacement product will be delivered within 5-7 business days.
Exchange/Return requests will be entertained only in case our products received by the buyer are in damaged condition and these requests have to be made within 3 days from the date of delivery. Only such broken / damaged products will be considered for return and exchange thereafter.
Buyer has to inform Pure Nature by Shivani of his OR her intention to exchange the broken / damaged products within 48 hrs of receipt of the goods at his OR her shipping address.
Such broken / damaged products should be sent to Pure Nature by Shivani only after written email consent from Pure Nature by Shivani to send back the product.
All exchanges will be made after we receive the returned shipment of broken/damaged products. This is to confirm that you really received broken/damaged products. The courier charges for returning the products will be borne by Pure Nature by Shivani within 3 days of receipt of the products, the broken/damaged products are to be sent back to the following address…
CONTACT US
Pure Nature by Shivani
C.S.No.6487 Sector No. 5
Plot No. 45 Property No.W3cz2000338,
Ring Road, Lakshmi Nagar,
Suresh Chandulal Doshi, MSEB Colony,
Phaltan, Satara-415523,
Phaltan, India, Maharashtra
